Safety and Security

Emergency Contact Information

P&W Train Dispatcher: 1 (800) 447-2003, Ext. 400   or   (508) 755-4000, Ext. 400


P&W strives to foster a work environment for all of its employees where safety – above all else – is a value and not a priority subject to change. Our “Safety Vision” is to continue to promote a culture of safety, while embracing the following core goals and values:

  • Create an environment where employees look out for one another and actively participate in improving the safety of all processes.

  • Maintain a culture rooted in mutual trust and respect where employees are encouraged to identify safety concerns and help in their resolution.

  • Establish an environment where employees are empowered and are joint owners in the safety process.

Every employee at P&W, including officers, managers, administrators, mechanical department technicians, train and engine service operators, clerks and dispatchers embraces these important safety goals and values as part of P&W’s safety culture.

Operation Lifesaver

Operation Lifesaver’s network of certified volunteer speakers and trained instructors offer free rail safety education programs in all fifty states. We speak to school groups, driver education classes, community audiences, professional drivers, law enforcement officers, and emergency responders. Operation Lifesaver is a great program for any school or organization interested in a fun, educational activity.

For additional information on Operation Lifesaver please refer to the Operation Lifesaver website:


Like many freight and transit agencies, P&W has adopted the U.S. Department of Homeland Security public awareness campaign – “If You See Something, Say Something™” – which encourages members of the general public and frontline employees to identify and report indicators of terrorism, crime, and other potential threats to the appropriate law enforcement authorities. In keeping with this important national campaign, P&W encourages everyone to report trespassers and/or suspicious activity taking place on railroad property to P&W’s Train Dispatcher at 1 (800) 447-2003, Ext. 400 or (508) 755-4000, Ext. 400. In the case of an emergency please call 9-1-1.